Posts Tagged ‘Consumer’

Visa, FTC and BBB Partner to Educate Consumers about Online Scams

March 8, 2010 - 5:11 pm No Comments

Visa Inc. joined the Federal Trade Commission and the Better Business Bureau in a press conference on Dec. 17, 2009 to alert consumers to online deceptive marketing practices associated with free trials with a negative option feature.

According to a Visa survey, 29 percent of American consumers have fallen victim to deceptive marketing when unscrupulous e-commerce merchants require them to cancel or opt-out of a recurring charge for future products or services.

With free trials with a negative option feature, a company takes a consumers failure to cancel as permission to begin charging. While many merchants use this billing process appropriately, others pre-check consent boxes, bury the details of the offers in the terms and conditions and make cancellations or returns difficult, catching consumers in a cycle of recurring cha

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e*trade scam: Refusal to correct huge financial error

March 5, 2010 - 8:27 pm 19 Comments

READ THIS FOR DETAILS: Here is my story, complete with screen shots, of how e*trade deposited a large sum of money into my account when they were not supposed to, I IMMEDIATELY called it in with NO plans to do anything but rectify the situation, then THEY ADVISED ME THAT THIS COULDN’T BE A MISTAKE and that the money was mine to deal with and that no action would be taken without first contacting me. Then without telling me a thing and me ONLY acting on their advice, they took the $1000 I had originally invested AND MADE ME PAY THEM $218.05 MORE!!! Again, I reported before touching it, had no plans to touch it, but after first calling in as an honest consumer, was advised that they had no fault, basically the customer service guy didn’t have a clue and where he should have confirmed my thoughts that I should not touch it, he actually did just the opposite. E*trade acknowledged their fault but refused to fix the situation when they found they were above the courts and my ability to press them. As if the objective reports you can find all over are not enough, I hope this will help turn you all away from e*trade and force them to accept responsibility, practice integrity and at least adopt a form of customer service. Look elsewhere, the other services are much better.

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Hearing on Consumer Safety Legislation: Schakowsky’s Opening

February 25, 2010 - 4:21 am 1 Comment

The Energy Subcommittee on Commerce, Trade, and Consumer Protection holds a hearing, “Comprehensive Children’s Product Safety and Consumer Product Safety Commission Reform Legislation.” Acting Chair Nancy Nord of the Consumer Product Safety Commission will testify, amongst others. Rep. Jan Schakowsky gives opening remarks.

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Consumer Electronics Show (CES) 2010 3D TV

January 24, 2010 - 6:27 am 1 Comment

Microsoft CEO Steve Ballmer opened up the largest consumer technology trade show in the world with a tone that was both reflective and energized, but without living up to much — if any — of the anticipation that preceded the speech.

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Fair Trade

January 24, 2010 - 6:27 am 1 Comment

I participated in a study that shared a bunch of information about Fair Trade. I felt compelled to make something of the information. Here is the result.

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printing money to make the stock market go higher screw the swine flu and cap and trade

November 17, 2009 - 3:40 pm 9 Comments

chrysler bankrupt market goes up record high continuing unemployment claims market goes up record high borrowing by government market goes up swine flu market goes up US exports drop market goes up bernanke has printed so much money gas prices are about to go much higher

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Ebay – Ming’s Laws – Make Noise! – Pump Up the Volume!

November 17, 2009 - 3:39 pm 9 Comments

If Ming isn’t going to do it, I will!
This video took all of about a half hour to make, so if you are reading this, pile on and echo this!

Places to complain, per Ming The Merciless:

1. US Department of Justice (DoJ)
Anti Trust Division
950 Pennsylvania Avenue, NW
Washington, DC 20530
E-mail: antitrust.atr@usdoj.gov

How to submit a complaint:
http://www.usdoj.gov/atr/contact/newcase.htm

2. Federal Trade Commission (FTC)
Consumer Response Center
600 Pennsylvania Avenue, NW
Washington, DC 20580

Mission: The Federal Trade Commission is the nation’s consumer protection agency. The FTC’s Bureau of Consumer Protection works For The Consumer to prevent fraud, deception, and unfair business practices in the marketplace.

The Bureau:

–Enhances consumer confidence by enforcing federal laws that protect consumers

–Empowers consumers with free information to help them exercise their rights and spot and avoid fraud and deception

–Wants to hear from consumers who want to get information or file a complaint about fraud or identity theft

To report a company for a pattern and practice of suspected fraud:

1-877-382-4357

CAUTION: The FTC doe NOT resolve individual consumer complaints. Please confine your remarks whether verbal or written to ebay/PayPal policies you believe are illegal.

Online fraud complaint form:

https://www.ftccomplaintassistant.gov/

3. Securities and Exchange Commission
SEC Complaint Center
100 F Street NE
Washington, D.C. 20549-0213

http://www.sec.gov/divisions/enforce.shtml

Above link includes information about insider trading and sending tips and complaints.

1. Insider trading:
http://www.sec.gov/divisions/enforce/insider.htm
2. Tips and Complaints:
http://www.sec.gov/complaint.shtml

Online complaint forms:
http://www.sec.gov/complaint/selectconduct.shtml

Hypthetically, if I were filing an SEC complaint, I’d strongly consider:

–False or misleading statements about a company (including false or misleading SEC reports or financial statements)

5. Rep. Henry Waxman (D-CA)
Chairman
House Energy and Commerce Committee
2204 Rayburn
House Office Building
Washington, D.C. 20515
Telephone (202) 225-3976
Fax (202) 225-4099

LOS ANGELES OFFICE
8436 West Third Street, Ste 600
Los Angeles, CA 90048
Telephone 1 (310) 652-3095
Telephone 2 (818) 878-7400
Telephone 3 (323) 651-1040
Fax (323) 655-0502

http://waxman.house.gov/

6. Attorney Generals Office
California Department of Justice
Attn: Consumer Protection Division
P.O. Box 944255
Sacramento, CA 94244-2550
(916) 322-3360

http://ag.ca.gov/contact/complaint_form.php?cmplt=CLR

7. Attorney General’s Office
2115 State Capitol
Lincoln, NE 68509

Consumer Protection Division: 800) 727-6432

Online complaint form:

http://www.ago.ne.gov/consumer/emailform/consumer_complaint.htm

Specific consumer complaints to the Attorney Generals against ebay/PayPal should be directed to the California and Nebraska Attorney general’s Office Divison of Consumer complaints. Complaints could include PayPal holds on seller funds, ebay billing issues, PayPal confiscation of seller property, etc. PayPal complaints should be directed to both attorney generals’ office, and ebay complaints shoul.d be sent to California.

General comments:

–Emails and phone calls are fine, but SNAIL MAIL has more impact. PLEASE send all complaints with regular USPS mail.

–When filing and mailing WRITTEN complaints, spring for an extra envelope and stamp and send a copy to the San Jose Better Bureau. Little will come of it, BUT ebay MUST file a written response.

–Rep. Waxman has the ability to hold public hearings on the conduct of a business or industry. He has the power to subpoena executives past and present, past and present rank and file employees, and records. Consider the possibilities :-)

8. San Jose Better Business Bureau
1112 S. Bascom Ave.
San Jose, CA 95128
Phone: (408) 278-7400

9. Ebay operates in all 50 states. Therefore sending copies of complaints or filing directly with your state’s attorney general’s office will make a difference if they receive enough complaints. Your can find your attorney general and consumer protection
information by using a search engine using these keywords (Your state) Attorney General Consumer Protection.

Please post this information on every relevant website and blog — especially TV news, newspaper, financial, and business media blogs and websites. This information should be posted in hundreds of location on a daily basis for maximum and persistent exposure.

Remember that certain corporations hire people to disrupt blogs and that includes spamming them to bury unwelcome messages.

DEATH to ebay corp. in 2009.

Neg Meg Whitman in 2010

Duration : 0:3:14

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maria andros social media traffic blueprint

November 8, 2009 - 8:07 pm 2 Comments

http://www.socialmediatrafficblueprint.com

For Release: 10/05/2009
FTC Publishes Final Guides Governing Endorsements, Testimonials Changes Affect Testimonial Advertisements, Bloggers, Celebrity Endorsements

The Federal Trade Commission today announced that it has approved final revisions to the guidance it gives to advertisers on how to keep their endorsement and testimonial ads in line with the FTC Act.

The notice incorporates several changes to the FTCs Guides Concerning the Use of Endorsements and Testimonials in Advertising, which address endorsements by consumers, experts, organizations, and celebrities, as well as the disclosure of important connections between advertisers and endorsers. The Guides were last updated in 1980.

Under the revised Guides, advertisements that feature a consumer and convey his or her experience with a product or service as typical when that is not the case will be required to clearly disclose the results that consumers can generally expect. In contrast to the 1980 version of the Guides which allowed advertisers to describe unusual results in a testimonial as long as they included a disclaimer such as results not typical the revised Guides no longer contain this safe harbor.

The revised Guides also add new examples to illustrate the long standing principle that material connections (sometimes payments or free products) between advertisers and endorsers connections that consumers would not expect must be disclosed. These examples address what constitutes an endorsement when the message is conveyed by bloggers or other word-of-mouth marketers. The revised Guides specify that while decisions will be reached on a case-by-case basis, the post of a blogger who receives cash or in-kind payment to review a product is considered an endorsement. Thus, bloggers who make an endorsement must disclose the material connections they share with the seller of the product or service. Likewise, if a company refers in an advertisement to the findings of a research organization that conducted research sponsored by the company, the advertisement must disclose the connection between the advertiser and the research organization. And a paid endorsement like any other advertisement is deceptive if it makes false or misleading claims.

Celebrity endorsers also are addressed in the revised Guides. While the 1980 Guides did not explicitly state that endorsers as well as advertisers could be liable under the FTC Act for statements they make in an endorsement, the revised Guides reflect Commission case law and clearly state that both advertisers and endorsers may be liable for false or unsubstantiated claims made in an endorsement or for failure to disclose material connections between the advertiser and endorsers. The revised Guides also make it clear that celebrities have a duty to disclose their relationships with advertisers when making endorsements outside the context of traditional ads, such as on talk shows or in social media.

The Guides are administrative interpretations of the law intended to help advertisers comply with the Federal Trade Commission Act; they are not binding law themselves. In any law enforcement action challenging the allegedly deceptive use of testimonials or endorsements, the Commission would have the burden of proving that the challenged conduct violates the FTC Act.

The Commission vote approving issuance of the Federal Register notice detailing the changes was 4-0. The notice will be published in the Federal Register shortly, and is available now on the FTCs Web site as a link to this press release. Copies also are available from the FTCs Consumer Response Center, Room 130, 600 Pennsylvania Avenue, N.W., Washington, DC 20580.

The Federal Trade Commission works for consumers to prevent fraudulent, deceptive, and unfair business practices and to provide information to help spot, stop, and avoid them. To file a complaint in English or Spanish, visit the FTCs online https://www.ftccomplaintassistant.gov/ or call 1-877-FTC-HELP (1-877-382-4357). The FTC enters complaints into Consumer Sentinel, a secure, online database available to more than 1,700 civil and criminal law enforcement agencies in the U.S. and abroad. The FTCs Web site provides free information on a variety of consumer topics.

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Fair Trade is You

October 22, 2009 - 1:08 pm 3 Comments

A look at how you can impact people all over the world through your spending power. Fair Trade is the people whole make products. Fair Trade products are a bridge to economic freedom. Fair Trade is you.

Duration : 0:3:53

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COURT SAYS EBAY IS A CRIMINAL ENTERPRISE. SERIOUSLY

October 22, 2009 - 1:08 pm 20 Comments

Cappnonymous helps to expose ebay once again.
Links found here:

COURT SAYS EBAY IS A CRIMINAL ENTERPRISE. SERIOUSLY.
http://tinyurl.com/lonupe
http://preview.tinyurl.com/lonupe

A Cheat Sheet of eBay’s Pending Announcement
http://tinyurl.com/ngghtx
http://preview.tinyurl.com/ngghtx

Where to Complain by Ming The Merciless:
1. US Department of Justice (DoJ)
Anti Trust Division
950 Pennsylvania Avenue, NW
Washington, DC 20530
E-mail: antitrust.atr@usdoj.gov

How to submit a complaint:

http://www.usdoj.gov/atr/contact/newcase.htm

2. Federal Trade Commission (FTC)
Consumer Response Center
600 Pennsylvania Avenue, NW
Washington, DC 20580

Mission: The Federal Trade Commission is the nation’s consumer protection agency. The FTC’s Bureau of Consumer Protection works For The Consumer to prevent fraud, deception, and unfair business practices in the marketplace.

The Bureau:

–Enhances consumer confidence by enforcing federal laws that protect consumers

–Empowers consumers with free information to help them exercise their rights and spot and avoid fraud and deception

–Wants to hear from consumers who want to get information or file a complaint about fraud or identity theft

To report a company for a pattern and practice of suspected fraud:

1-877-382-4357

CAUTION: The FTC doe NOT resolve individual consumer complaints. Please confine your remarks whether verbal or written to ebay/PayPal policies you believe are illegal.

Online fraud complaint form:

https://www.ftccomplaintassistant.gov/

3. Securities and Exchange Commission
SEC Complaint Center
100 F Street NE
Washington, D.C. 20549-0213

http://www.sec.gov/divisions/enforce.shtml

Above link includes information about insider trading and sending tips and complaints.

1. Insider trading: http://www.sec.gov/divisions/enforce/insider.htm
2. Tips and Complaints: http://www.sec.gov/complaint.shtml

Online complaint forms: http://www.sec.gov/complaint/selectconduct.shtml

Hypthetically, if I were filing an SEC complaint, I’d strongly consider:

–False or misleading statements about a company (including false or misleading SEC reports or financial statements)

5. Rep. Henry Waxman (D-CA)
Chairman
House Energy and Commerce Committee
2204 Rayburn
House Office Building
Washington, D.C. 20515
Telephone (202) 225-3976
Fax (202) 225-4099

LOS ANGELES OFFICE
8436 West Third Street, Ste 600
Los Angeles, CA 90048
Telephone 1 (310) 652-3095
Telephone 2 (818) 878-7400
Telephone 3 (323) 651-1040
Fax (323) 655-0502

http://waxman.house.gov/

6. Attorney Generals Office
California Department of Justice
Attn: Consumer Protection Division
P.O. Box 944255
Sacramento, CA 94244-2550
(916) 322-3360

http://ag.ca.gov/contac/complaint_form.php?cmplt=CL

7. Attorney General’s Office
2115 State Capitol
Lincoln, NE 68509

Consumer Protection Division: 800) 727-6432

Online complaint form:

http://www.ago.ne.gov/consumer/emailform/consumer_complaint.htm

Specific consumer complaints to the Attorney Generals against ebay/PayPal should be directed to the California and Nebraska Attorney general’s Office Division of Consumer complaints. Complaints could include PayPal holds on seller funds, ebay billing issues, PayPal confiscation of seller property, etc. PayPal complaints should be directed to both attorney generals’ office, and ebay complaints should be sent to California.

General comments:

– Emails and phone calls are fine, but SNAIL MAIL has more impact. PLEASE send all complaints with regular USPS mail.

– When filing and mailing WRITTEN complaints, spring for an extra envelope and stamp and send a copy to the San Jose Better Bureau. Little will come of it, BUT ebay MUST file a written response.

– Rep. Waxman has the ability to hold public hearings on the conduct of a business or industry. He has the power to subpoena executives past and present, past and present rank and file employees, and records. Consider the possibilities :-)

8. San Jose Better Business Bureau
1112 S. Bascom Ave.
San Jose, CA 95128
Phone: (408) 278-7400

9. Ebay operates in all 50 states. Therefore sending copies of complaints or filing directly with your state’s attorney general’s office will make a difference if they receive enough complaints. Your can find your attorney general and consumer protection
information by using a search engine using these keywords (Your state) Attorney General Consumer Protection.

Duration : 0:10:26

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